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OSCRM, AI agents and orchestration in one system

Built for Hair Transplant Clinics

The operating system that increases the ROI of every ADS campaign.

+70%Up tomore inquiries turned into booked consultations
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  • 7-day free trial
  • Live on your WhatsApp in 10 minutes
  • Cancel in one click
Your patients write in their language. EVED answers in it.20+ languages
EnglishTürkçeDeutschFrançaisEspañolItalianoالعربيةNederlandsPortuguêsPortuguês (BR)PolskiРусскийRomânăΕλληνικάSvenskaNorskDanskहिन्दी日本語中文20+ languages
Under the hood

Four layers. One operating system.

Most clinics juggle a chatbot, a CRM and a spreadsheet. EVED runs all four layers as one system, so no inquiry falls between two tools.

  1. AI agentsReply, qualify, close and book on WhatsApp.
    04
  2. OrchestrationDecides every next step and runs it on time.
    03
  3. AI brainKnows your clinic and remembers every patient.
    02
  4. CRMEvery patient, every stage, one record.
    01
EVEDOSMore of your inquiries become booked consultations.
Expert endorsement

Backed by the people who know hair best.

Celestine Gitau, trichologist and cosmetic chemist Celestine Gitau Trichologist · Cosmetic Chemist · Educator
As a trichologist, I know consultation enquiries are the backbone to conversions. That first encounter with a patient's enquiry should build trust and not be met by delays and uncertainty. I am delighted to see EVED platform putting in the work to give patients a space where enquiries are handled with utmost urgency, care, professionalism, and confidentiality.
As featured inNew York PostCNNThe Institute of TrichologistsCurrentBodyScandinavian Biolabs
Your paid leads

Every inquiry becomes a patient you track to the procedure.

You pay for every inquiry your ads bring in, and most of them never become a consultation. The reply comes late, nobody follows up, and the chat goes quiet. Those patients are still out there, and you already paid for them.

Compare your pipeline

Every hole is a patient you paid for and never heard from again.Nothing leaks silently. Every silence gets a follow-up, every patient has a stage, and patients who write back are picked up at once.

Paid inquiriesfrom your ads
Inquiry
Qualified
Followed up
Booking
1Late replyReplied in under 1 min
2No follow-upSequence running
3Lost, no reasonStage tracked
4Silent leadsReturning patients, picked up€5,100 a month, already paid forBack in your pipeline when they reply
Consultations booked
200
€30
15%
Ad spend leaking every month €5,100 170 paid inquiries never booked · €61,200 a year
Where the money leaksHow EVED seals it
1
Late reply

The reply comes hours later. By then the patient has booked with another clinic.

Replied in under 1 min

EVED answers 24/7, in 20+ languages.

2
No follow-up

Nobody has time to chase every quiet patient, so most never hear back.

Sequence running

Follow-ups go out on their own, the next day and a week later, in the patient's language.

3
Lost, no reason

Nobody knows where the lead stands, or why it was lost.

Stage tracked

Every patient has a stage and an owner. You see who went quiet, who missed a consultation and who was lost.

4
Silent leads

Patients who went quiet write back weeks later, and nobody picks the thread up.

Picked back up

When a quiet or lost patient writes again, EVED replies in their language and puts them back in your pipeline.

The agent layer

How EVED feels human.

The agents inside EVED work your WhatsApp the way your best coordinator would: fast, warm and precise, in 20+ languages, at any hour. Patients feel looked after from the first message, and that is what makes them book.

Human signals

Reads. Types. Reacts. Just like your front desk.

Blue ticks when it reads, the typing indicator while it writes, a reaction on the right message, voice notes understood and brochures sent on cue. Patients never feel they are talking to a machine.

Read receiptsBlue ticks the moment it reads.
Typing indicatorThree dots while it writes.
ReactionsWarmth on the right messages.
Voice notesUnderstood in any language.
Sends brochuresDocuments delivered on cue.
Reads photosNorwood stage noted on the patient record for your team.
WhatsApp-native

Runs on the WhatsApp your patients already use.

Keep your number, your profile and your branding. Nothing new to install, for patients or for your team.

  • Your WhatsApp or WhatsApp Business number
  • End-to-end encrypted conversations
  • Photos, voice notes and documents in one chat
Your clinic, on WhatsAppOnline now
Calendar sync

Books straight into the doctor's calendar.

Google Calendar. Timezone-aware, no double bookings, and reminders in the patient's language so fewer consultations are missed.

Human handoff

Knows when to call your team in.

Complex cases, unusual anatomy, high-value quotes. EVED alerts your team with a short briefing: who the patient is, what they want, why a human is needed and the recommended next step. Reply from the dashboard and the AI pauses on that chat.

Orchestration and AI brain

The magic isn't the agent. It's the orchestration.

An AI agent answers messages. EVED runs your sales. Your CRM, your agents, your follow-ups, your calendar and your analytics share one brain. What a patient says in a conversation updates their record. Their record decides the next follow-up. Every booking, no-show and silence moves the patient to the right stage, so you always see where each inquiry stands.

A chatbot forgets the patient the moment the chat ends. EVED keeps the record, follows up when the patient goes quiet and shows you exactly where every lead stands.

Every outcome lands on the patient's record, so the next message starts from what already happened.
How we compare

Why choose EVED

A chatbot answers questions. A front-desk team works office hours in one or two languages. EVED runs the whole journey from inquiry to booked consultation, and every step lands in your CRM.

Capability
Chatbot
Front desk
EVED
Speed
Replies in under a minute, day and night
Office hours
Speaks the patient's language, 20+ languages
1 or 2
Same quality at 3 AM as at 3 PM
Selling
Knows FUE, DHI and the donor zone
Turns price objections into bookings
Follows up every silent lead automatically
When time allows
System
Follows up no-shows automatically
When time allows
Built-in patient CRM and pipeline
Live analytics on inquiries, bookings and pipeline stages
Reply, qualify, book and follow up run as one system
Why speed wins

The demand is there. The fastest clinic books it.

Patients research at night, on their phone, in their own language, and they message several clinics at once. The first clinic to give a real answer usually gets the consultation.

Speed to lead

Every hour of waiting kills your odds of qualifying the lead.

Harvard Business Review, 2011 · 1.25M leads
60×EVED replies in under a minute
≈ 9×
1×
Within the hourOne hour later24 hours or more

Odds of qualifying a lead, indexed to a first response after 24 hours or more. Responding within the hour is nearly 7× better than one hour later, and more than 60× better than a day later.

Medical tourism
1.5M

International healthcare visitors to Turkey in 2024, generating $3.02B. Hair restoration is among the top reasons to travel.

Republic of Türkiye, 2024
16.6% a year Hair restoration market
$18.7B

Global market by 2030. The clinics that scale their patient coordination will capture that growth.

Grand View Research, 2024
Pricing

Stop paying for inquiries that never book.

Your ads bring the patients. EVED makes sure they book. One extra procedure covers the monthly price several times over.

Clinic ProFor one clinic
€335€395/month€395

€4,020 billed once a year · excl. VAT

Billed monthly · no commitment · excl. VAT

+ €460 one-time setup fee

The complete EVED operating system for a single clinic. CRM, AI agents, orchestration and the AI brain, all included.

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7-day free trial · cancel in one click

  • Your WhatsApp or WhatsApp Business number connected to EVEDOS
  • 2,000 outbound messages included every month
  • 20+ languages handled natively
  • Calendar integration: the AI agents book directly into your schedule
  • Advanced platform + analytics + CSV export
  • Staff takeover on any chat + AI inquiry alerts
  • 24/7 patient response: zero missed patients, day or night
  • GDPR compliant: end-to-end encrypted conversations
  • Dedicated onboarding call + priority support
  • Funnel dashboard: inquiries, qualified leads and bookings
Enterprise Program5+ clinics
Your group, your terms.

Volume pricing for groups of 5+ clinics · billed yearly only · excl. VAT

For clinic groups and networks. Every clinic runs on EVED, and you see the whole group from one place.

Talk to our sales team

One call to scope pricing for your whole group

+Everything in Clinic Pro, for every clinic, plus:
  • SuperAdmin dashboard for all your clinics
  • Insights per clinic and across the whole group
  • Consolidated reports for management
  • Custom message volumes
  • Clinic benchmarking: reply time, bookings and conversion side by side
  • Smart routing of each inquiry to the right clinic by city, language or availability
  • Roles and permissions per clinic and per team
  • Dedicated account manager + quarterly business review
  • Consolidated invoicing + custom DPA

*Additional tokens are billed separately.

  • EU-hosted · GDPR + KVKK
  • End-to-end encrypted
  • Cancel in one click
FAQ

Questions every clinic asks.

Something else on your mind? Ask us on WhatsApp.

What exactly is EVED?

EVED is the operating system for hair transplant clinics. It runs four layers as one system: AI agents that work your WhatsApp, orchestration that decides every next step and runs it on time, an AI brain that knows your clinic and remembers every patient, and a CRM and pipeline that tracks every patient from the first message to the procedure.

Is EVED a chatbot or an AI agent?

EVED includes AI agents, and they are one of its four layers. They reply, qualify, handle objections and book on WhatsApp. Around them, orchestration, the AI brain and the CRM and pipeline make sure every inquiry is followed up, tracked and moved to the right stage. An AI agent answers messages. EVED runs your sales.

How long does setup take?

About 10 minutes. EVED connects to your existing WhatsApp or WhatsApp Business number. No software to install, no new number and no change to how your team works today.

What happens when a patient goes quiet?

EVED follows up twice in the patient's language, the next day and a week later, then stops so your number stays safe. If the patient writes again, even weeks later, EVED picks the conversation up where it stopped and moves them back into your pipeline. Follow-ups use your outbound message allowance.

Will EVED replace my coordinators?

No. EVED takes the repetitive work off their desk: answering the same questions, chasing photos, explaining standard pricing and following up. Your coordinators spend their time on consultations and on patients who are ready to book.

What happens with a complex clinical question?

EVED knows its limits. When a conversation needs medical judgement, involves an unusual case or turns into a high-value negotiation, it alerts your team on the dashboard, by email and in real time, with a short briefing and the recommended next step. Your team can take over any chat at any time.

How much does EVED cost?

Clinic Pro, the complete operating system for one clinic, is €395 per month with no commitment, or €335 per month on a yearly plan (€4,020 billed once a year). Groups of 5 or more clinics get a custom quote through the Enterprise Program, billed yearly only. Clinic Pro carries a one-time €460 setup fee, every plan starts with a 7-day free trial and prices exclude VAT.

Are patient data and photos secure?

Conversations and photos travel over WhatsApp's end-to-end encryption. Everything EVED then processes is encrypted at rest on servers in the European Union, in line with GDPR and KVKK.

7-day free trial

Turn this month's inquiries into booked consultations.

Connect your WhatsApp in 10 minutes. EVED starts replying, qualifying and following up the same day. You are not charged during the trial, and you can cancel in one click before it ends.

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