Activation takes under 10 minutes. EVED connects directly to your existing WhatsApp Business number. There is no software to install, no number to change, and no modification to your current infrastructure.

During onboarding, we load your price lists, your preferred techniques (FUE, DHI, Sapphire), and the answers to your frequently asked questions into the model dedicated to your clinic. The AI is trained exclusively on your data and will never invent information your medical team has not validated.

EVED is built to know its limits. As soon as a conversation calls for tailored medical advice, a complex case, or advanced commercial negotiation, the AI instantly and smoothly hands over to a human coordinator on your dashboard.

Yes, because EVED is not a rigid chatbot that just sends links. It is a data infrastructure trained on trichology. It holds a natural, empathetic conversation to extract the essential clinical data: age, hair-loss progression, medical history, and automatic classification on the Norwood Scale.

This is one of EVED's strengths. The AI guides the patient through exactly how to take and send the three required photos: the frontal zone, the vertex (crown), and the back donor area. Photos are instantly centralized, formatted, and attached to the patient's record, ready for the surgeon's review.

EVED is fluent in 20+ languages, natively. It can welcome and qualify a patient in English, Italian, Arabic, German, or Turkish with the same precision and fluency. It is the ideal tool for clinics growing their international medical tourism.

Absolutely not. EVED is designed to be an exoskeleton for your team. It absorbs 80% of the administrative noise and repetitive tasks: filtering tire-kickers, chasing photos, explaining standard pricing. Your human coordinators are freed from that wasted time to focus exclusively on video consultations and closing genuinely motivated patients.

Nearly 50% of patient inquiries arrive in the evening or on weekends, the black hole of human reception. EVED guarantees a response in under 30 seconds, 24/7. By eliminating dead time and triggering automatic follow-ups for patients who go quiet, our partner clinics see an average 25% increase in booked appointments.

Medical-grade security is at the core of our technology. All data, clinical information, and photos exchanged on WhatsApp are end-to-end encrypted and hosted on secure servers within the European Union, in full compliance with GDPR and health-data regulations.

European regulations require rigorous traceability of the patient's information journey. EVED records and archives every WhatsApp interaction in a tamper-proof way. If a patient ever claims they were not informed about the realistic limits of their density or about post-operative care, you hold a certified digital black box that protects the surgeon's and the clinic's liability.